Homeowner Testimonials

Unbeatable customer service, the ability to customize homes inside and out, and superior building quality are just a few reasons our customers would recommend Savannah Homes.

Our Service

Working with Savannah Homes provides our customers with some distinguishing factors that we refer to as the Savannah Advantage. We want our customers to have a personalized and tailored experience they feel explains, in detail, what the home building and buying process entails.
Savannah Service You Can Count On
At Savannah Homes we know that quality in home building consists of two things: 1) the quality of our homes, and 2) the quality of the process you experience before and after you purchase a Savannah home.

Builder/Buyer Services Group (BBSG) manages the Limited Warranty included in the sale of our homes through their online portal.  They have been working successfully with builders and buyers since 1998.  BBSG will be the point of contact for warranty related issues or questions, and will coordinate your service.

Before Closing

1. Plan Review
This meeting includes the buyers, their realtor (if applicable), and our Construction Superintendent, Linda Aldrich. The buyers will work with Linda to make selections for exterior and interior colors if applicable. They’re also provided a list of vendors and locations to make any upgraded or additional interior selections. The Construction Superintendent reviews and notes the requested plan changes. Due to the pandemic, parties may prefer to schedule a ZOOM meeting.
2. Homeowner Orientation
Homeowner orientation is a meeting that provides buyers with a thorough demonstration of their new home. It takes place approximately two days prior to closing. This process allows buyers to ask questions while providing an opportunity to list any workmanship or material defects. Items needing attention will be noted on the Final Walk-Thru list. We request that buyers arrange for friends and young children to see the home at a time before or after the orientation so the buyers can focus all attention on the new home.
Buyers will also receive New Home Limited Warranty Handbook, online portal access for warranty submittal, and addition information concerning Savannah’s Warranty Program.

After Closing

Non-emergency warranty items can be submitted at 60 days & 11 months through the BBSG portal.  BBSG is available 24/7/365 to report or review warranty issues.  Emergencies or issues needing immediate attention are handled separately.